FAQ

What is the delivery timeframe?

Allow 1–2 business days for processing, followed by an expected 4–6 business days in transit.

Are returns and exchanges offered?

Yes. Eligible defective or non-defective products can be returned or exchanged when requested within 30 calendar days after delivery.

When is a refund started?

Following approval, we process and initiate the original-method refund within 10 days. The bank may post it later.

Questions can be sent through our Contact Us page.